Window Repair Work Order Template

A window repair work order is a form used for requesting window repairs, window replacements, seal fixes, screen repair, new caulking, and frame repair for homes and businesses. Upon completing the work order and discussing pricing with the client, a repairman will be sent to the customer’s location to begin work on their window(s).

More on Window Repair Work Orders

Unknown to many, window repair does far more than simply improve the looks of a home or building. The energy efficiency, safety, and weather-resistance of a property relies on functioning windows and frames. To receive jobs in an organized fashion, window repair companies will typically use one (1) of two means of receiving work orders:

  1. Companies that have an online site can use a system that allows the customer to input their contact information, a description of the problem, and attach any photos of the problem window(s). The repair company will then reach out to the client where they will ask in-depth questions and draft the work order, which is assigned to a repairman (or team) within the company.
  2. In companies without an online presence, work orders are typically completed after receiving a call from a customer. For exceptionally large jobs such as commercial installations and large-scale residential renovation, the company will dispatch an employee to create a more accurate work order (with prices included).

Regardless of the method used to receive and make work orders, the completed document needs to contain all the necessary information to allow the repairman to complete the job without further information.

What to Include in the Work Order

Make sure the following can be recorded in a work order to be used for window repair:

  • Customer information: name, address, property type (commercial / residential), contact info (phone, email, etc.)
  • Issue details: description of the problem, pictures (can be attached to work order), age of window, frame material (wood, plastic, metal)
  • Pricing: a breakdown of all labor and materials costs + the total cost of the job
  • Scheduling: the employee(s) assigned to the job + work begin and end dates
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