Hotel Maintenance Work Order Template
A hotel maintenance work order is used to schedule routine repairs or problems that may arise out of a complaint from a guest staying at a hotel.
Hotel Maintenance Work Order Details
A hotel manager is typically responsible for responding to complaints and fixing hotel failures of all types. A work order allows the hotel manager to create a request form including a detailed report of the problem/complaint which can then be delivered to the appropriate department. A hotel maid can use a work order to inspect an issue, however a maid’s checklist should be used when replacing common items such as soap, towels and toilet paper. A hotel maintenance work order will ask for the following information:
- Date and time of reported problem
- Room number
- Name of guest reporting the problem
- Detailed description of the problem
- Inspected by / Assigned to (including their signature)
- Date and time completed
Common Hotel Maintenance Problems
Due to natural wear and tear by hotel guests, maintenance issues are a common theme and happen on a regular basis, especially when it relates to anything sanitary or electrical. Use a hotel maintenance work order when a problem related to any of the following:
- HVAC Systems / Air Conditioning Units
- Sanitary issues (such as plugged shower and toilet drains)
- Non-replaceable room items
- Electrical systems
Not sure where to start? Learn the basics in our complete guide on how to create invoices before customizing your template.
Sample
FAQs
Yes. Our Hotel Maintenance Work Order Template is completely free. No credit card required. No sign-up required to download or use. You are free to save it, edit it, or modify it to fit your needs.
Possibly. To edit an XLS or a Word document, you may need Microsoft Office installed on your computer. You can also possibly use Google Docs Online with your Google account
For help using Hotel Maintenance Work Order Template, check out our resource at How to create invoices, which covers everything you need to know to make your own invoices.
If you just need to generate invoices online without downloading anything to your phone or computer you can use our Free Invoice Generator
