Hotel Maintenance Work Order Template

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A hotel maintenance work order is used to schedule routine repairs or problems that may arise out of a complaint from a guest staying at a hotel.

Hotel maintenance work order form with contractor and client info, service hours, materials, and signature fields
Download a free Hotel Maintenance Work Order Template (PDF, Excel & Word) or create one online!

Hotel Maintenance Work Order Details

A hotel manager is typically responsible for responding to complaints and fixing hotel failures of all types. A work order allows the hotel manager to create a request form including a detailed report of the problem/complaint which can then be delivered to the appropriate department. A hotel maid can use a work order to inspect an issue, however a maid’s checklist should be used when replacing common items such as soap, towels and toilet paper. A hotel maintenance work order will ask for the following information:

  • Date and time of reported problem
  • Room number
  • Name of guest reporting the problem
  • Detailed description of the problem
  • Inspected by / Assigned to (including their signature)
  • Date and time completed

Common Hotel Maintenance Problems

Due to natural wear and tear by hotel guests, maintenance issues are a common theme and happen on a regular basis, especially when it relates to anything sanitary or electrical. Use a hotel maintenance work order when a problem related to any of the following:

  • HVAC Systems / Air Conditioning Units
  • Sanitary issues (such as plugged shower and toilet drains)
  • Non-replaceable room items
  • Electrical systems

Not sure where to start? Learn the basics in our complete guide on how to create invoices before customizing your template.

Sample

FAQs

Yes.  Our Hotel Maintenance Work Order Template is completely free.  No credit card required.  No sign-up required to download or use.  You are free to save it, edit it, or modify it to fit your needs.

Our Hotel Maintenance Work Order Template is available in PDF, Word, & Excel Formats

Possibly.  To edit an XLS or a Word document, you may need Microsoft Office installed on your computer.  You can also possibly use Google Docs Online with your Google account

For help using Hotel Maintenance Work Order Template, check out our resource at How to create invoices, which covers everything you need to know to make your own invoices.

If you just need to generate invoices online without downloading anything to your phone or computer you can use our Free Invoice Generator